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Contact Us

Please don’t hesitate to contact our various departments below who will be able to assist you with your enquiry. We aim to get back to all emails within 48 hours (working hours, Mon-Fri), but this may not always be possible during the peak months of November to January.

Customer Services, Delivery Questions (inc. tracking enquiries, missing shipments) | Please email [email protected]

Product Exchange/Refunds (inc. Returning or exchanging an order and related issues) | Please email [email protected]

Product or General question (not to be used for online orders & order tracking enquiries) | Please email [email protected] 

Retail/Trade order enquiries | Please email [email protected]

Marketing, PR and Partnerships enquiries | Please email [email protected]

Distribution/Reseller enquiries | Please email [email protected]

Affiliate Marketing enquiries | Please email [email protected]

Cycling & Running Club enquiries | Please email [email protected]

Events Supplies | Please email  [email protected]

Customised Orders |  Please email [email protected]
 

Returns Address

Proviz USA
C/O I-fulfilment
223 Millboro Industrial Park Rd
VA 24460
USA