Find all Terms and Conditions related to the Black Friday and Cyber Monday sale here.
I have a promo code from another promotion, can I use this?
No, the prices for Black Friday are automatically discounted, so no other promo code is available during the event. Promo codes will be turned back on after the event.
If the product I have purchased is further discounted, can I get a refund for the difference?
Our offers will be changing throughout the Black Friday event. Unfortunately, we are unable to refund you the difference in price if a product is discounted further after you have made your purchase earlier in the event.
Will delivery and returns be delayed?
At this time of year we significantly increase the size of our workforce to cope with the much-increased demand. However, we dispatch most of your orders via Royal Mail, who have announced a strike taking place on 24 - 25th November, 30th November and 1st December. We, unfortunately, do not have any control over this but hope that there won't be any delays in dispatching your orders.We do our best to dispatch orders the same day (if ordered before midday) or the day after.
Will you run out of stock?
Stock will be despatched on a first-come, first-served basis - so we recommend you order as soon as possible.